Asian Institute of Knowledge Management (AIKM) is a training, learning and research institute dedicated to help individuals and organizations thrive in the competitive globalized knowledge-based economy.
Our event:
In AIKM, together with TST Consultants sdn bhd we have created the following certification programme: –
Certified Professional in Knowledge Management
Certificate awarded by SEGi College Subang Jaya
SBL-Khas, HRD Corp. Claimable Course
INTRODUCTION
Knowledge management has become a primary tool to enable organisations to operate at an optimal level. It is an integrated system that significantly combines the organisation’s human resources and processes to achieve long-term and sustainable goals by improving organisational performance, based on learning.
Gain an understanding of Knowledge 4C, the new concept in knowledge management process and its application in talent management, customer management, financial management and innovation management. Learn to use e-learning, online knowledge management centres, social media and internet marketing to accelerate organisational performance.
COURSE OBJECTIVES AND BENEFITS
- How to use 7 steps to implement strategic knowledge management and organizational performance;
- Understand the historical and current development of knowledge management;
- Integrates business strategy into strategic knowledge management;
- Identify the corporate vision and mission with SMART goals (Specific, Measurable, Achievable, Relevant and Time-bound efforts);
- Understand your organization SWOT (Strengths, Weaknesses, Opportunities and Threats);
- Identify key focus areas in KM Process (Knowledge 4C) includes talent management, customer management, financial management and innovation management;
- How to set your objective in key KM process;
- How to set your measure in key KM process;
- How to set your target in key KM process;
- Integration of strategic knowledge management, process and organizational performance;
- Carry out performance measurement using Balanced Scorecard;
- How to implement e-learning and online knowledge management centres; and
- Use social media and internet marketing to accelerate performance.
COURSE OUTLINE
MODULE ONE: STRATEGIC KNOWLEDGE MANAGEMENT PROCESS
- The development of strategic knowledge management process
- Identify the corporate vision and mission with SMART goals
- Understand your organization SWOT
- Business model canvas
- The application of knowledge management process
MODULE TWO: KNOWLEDGE 4C: KNOWLEDGE MANAGEMENT PROCESS
- Knowledge 4C
- The Four modes of the knowledge management process
- Knowledge Creation
- Knowledge Conversion
- Knowledge Communication
- Knowledge Change
ODULE THREE: KNOWLEDGE TALENT MANAGEMENT
- The Four Modes of the Knowledge Talent Management Process
- Knowledge Creation (Talent Acquisition)
- Knowledge Conversion (Talent Development)
- Knowledge Communication (Talent Retention)
- Knowledge Change (Talent Succession)
MODULE FOUR: KNOWLEDGE CUSTOMER MANAGEMENT
- The Four Modes of the Knowledge Customer Management Process
- Knowledge Creation (Customer Acquisition)
- Knowledge Conversion (Customer Development)
- Knowledge Communication (Customer Retention)
- Knowledge Change (Customer Re-engagement)
MODULE FIVE: KNOWLEDGE FINANCIAL MANAGEMENT
- The Four Modes of the Knowledge Financial Management
- Financial acquisition
- Financial conversion
- Financial communication
- Financial change
MODULE SIX: KNOWLEDGE INNOVATION MANAGEMENT
- The Four Modes of the Knowledge Innovation Management Process
- Knowledge Creation (Innovation Creation)
- Knowledge Conversion (Innovation Commercialisation)
- Knowledge Communication (Innovation-Communication)
- Knowledge Change (Innovation-Change)
MODULE SEVEN: ORGANISATIONAL PERFORMANCE
- KPI
- Financial management
- Balanced scorecard
- Four Perspectives: Financial, Customer, Internal, and learning & growth.
MODULE EIGHT: TOOLS IN THE DIGITAL ECONOMY
- Social media and internet marketing
- Facebook page, group and Facebook ads
- Linkedin page & group and Linkedin ads
- Google trends, keywords planner, Google play
- The Chat GPT
SPEAKER PROFILE
Dr. Tan Thai Soon is a management and tax consultant. He is the managing director of TST Consulting Group and the founder of Asian Institute of Knowledge Management. He obtained his Doctor of Business Administration from University of Newcastle, Australia. He holds a Master of Science in Management Accounting and Planning from University Utara Malaysia.
He is a Fellow member of the Chartered Tax Institute of Malaysia (FCTIM), a Fellow member of Malaysian Institute of Management (FMIM), and a member of Institute of Public Accountants (MIPA). He is an Approved Tax Agent, a Certified Financial Planner (CFP), a Registered Financial Planner (RFP) and a Registered Trust and Estate Practitioner (TEP).
He has obtained substantial experience in management consultancy assignments while attached with an international consulting firm which include carried out feasibility study as special consultants, monitoring of housing projects, corporate recovery and receivership assignments.
He has more than 20 years’ experience in management consulting and taxation matters. He provides consulting and training in taxation, company law, corporate governance, financial management, knowledge management and innovation. He is a Trainer registered with the Malaysian Human Resources Development Fund.
He has made contributions on articles to international and local journals, and national newspaper. He has authored books in taxation, knowledge management and innovation. He is the editor for Asian Journal of Knowledge Management.
http://www.tst.my/Certified-Professional-In-Knowledge-Management.pdf
Certificate of completion, issue by SEGI college.
METHDOLOGY
- Online webinar
- Interactive learning session with trainer/speaker-led facilitation
- Self-assessment quizzes and
- Participant’s feedback on learning outcome achievement
WHO SHOULD ATTEND
- Chief Knowledge Officer
- Company directors and managers
- Innovators
- Entrepreneurs
- Manufacturers
- ICT service providers
- Accountants and Management consultants
For more information & registration on our event:
For more information and registration, please visit our website:
https://www.tst.my/certified-professional-in-knowledge-management/
For more details, please contact us at
+603-90571233 (Ms. Sally) or +6016-209 2085 (TST) or
E-mail to tstseminar@gmail.com OR info@tst.my
For In-House training, please email us at tstseminar@gmail.com or info@tst.my
What’s New
Call For Paper
Asian Journal of Knowledge Management (AJKM)
ISSN: 2289-6287
Asian Institute of Knowledge Management would like to invite researchers, professionals, academicians and scholars from all over the world to publish their work in our journal (ISSN: 2289-6287). Please click the link: http://www.asianikm.com/call-for-paper/
Publication
Asian Journal of Knowledge Management Vol.6 No.1
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